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Maureen Thurston-Chartraw

Maureen’s 40-year career as an industrial designer has spanned the globe, multiple industries and creative disciplines. Her diverse background as an entrepreneur, educator and consultant has manifested itself into her current role as the world’s first Chief Experience Officer (CXO) for an engineering firm – quite possibly the first CXO in any of the big-4 professional service firms today.  

Maureen has been with AsiaPac based Engineering and Advisory company Aurecon, since 2015. Before being promoted to CXO Maureen, she led the company’s Design to Innovate program – part of Aurecon’s Future Ready, by design strategy - by embedding the mindset and methods of design as a catalyst to foster innovation, reframe culture transformation and reinforce Aurecon’s brand promise to ‘Bring ideas to life’.

Maureen joined Aurecon from Deloitte where she implemented design principles and practices to help transform the traditional, Australian audit/accounting firm into an award-winning innovator.

She is Chair of Good Design Australia Council. GDA is Australia's peak body promoting excellence in design-led innovation since 1958 and an affiliate member of the World Design Organization.

Maureen’s professional journey continues to be guided by her absolute belief in the strategic business value of design as a means to unlock innovation, creativity and sustainable growth.

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